Specialist MSK Physiotherapy · HCPC RegisteredHCPC · MACP AccreditedMACP · 110+ 5★ Reviews110+ 5★
Home  /  Persistent and Chronic Pain

Chronic Pain Treatment in Rainham & Medway

Pain that keeps coming back needs a different approach

Most treatment focuses on where it hurts. We focus on why it keeps happening.

“After years of abuse at work and chronic back pain, Josh eased my mind and got me to think differently and manage my pain in a completely different way.”
Dan Wan · Google review
Chronic pain treatment at BetterMe Physiotherapy in Rainham, Kent. Josh Devine talking through a patient's history and goals

Persistent pain is real, and more complex than one sore structure

Once pain has lasted longer than three months it is no longer just about tissue damage.

The nervous system has adapted. And that means a different kind of treatment is needed.

It can affect your sleep. Your work. Your confidence. Your family life. Your mental health. And it rarely responds to short term fixes.

The treatment room at BetterMe Physiotherapy in Rainham
Patient story
★★★★★

“When you step into the clinic, you really don't feel it's one. Made at the homely corner of a cozy garden. So there's least chance one's nervous system will be hyperactive with the apprehension of meeting a therapist.”

Nilanjana Mitra

Why it keeps going

Persistent pain is usually held in place by several things at once, which is why one size fits all treatment falls short.

01

Physical factors

Mobility, strength, posture and old injuries all play a role in keeping pain alive.

02

Lifestyle factors

Sleep quality, stress levels and daily habits directly influence how the nervous system processes pain.

03

Emotional factors

Anxiety, fear of movement and low mood can amplify pain signals significantly.

04

Social factors

Work pressure, family demands and lack of support are often overlooked drivers of persistent pain.

Hands on soft tissue treatment to the back on the treatment plinth
Josh Devine guiding a patient through a floor based rehabilitation exerciseCore strengthening exercise on the mat with a physiotherapist

What treatment involves

Assessment, hands on treatment and graded loading, matched to what we find.

In their own words

Raffaela

Long term chronic spinal pain, helped over the last 12 months.

Elizabeth

Pain in her back for 10 years. Back in the gym, back in control.

What our patients say

★★★★★

An approach no one else had

“I have a herniated disc and arthritis in my lumbar spine that has taken over my life for years. Josh took on my pain with an approach that no one else has.”

Katie Allen
★★★★★

Thirteen years of rheumatoid arthritis

“I've had Rheumatoid Arthritis for 13 years but the past 2 years have been awful. I found my mobility reducing and the pain increasing. I was only able to control the pain with a lot of painkillers or steroid injections.”

Mandy Hammond
★★★★★

More than just exercises

“I have always found previous physio appointments to be very black and white. The outcome has always been a referral and some exercises. It never took account of my mental health and my emotional wellbeing.”

Steph Smith

What recovery actually looks like

Less pain dominating your day
More confidence in movement
Better understanding of your body
Less fear around flare ups
Improved sleep and energy
Feeling lighter mentally as well as physically

How persistent pain actually changes

Not a straight line, and not overnight. This is the shape most people follow.

  1. Week 1

    Understanding it

    A full history and examination, then an explanation of what is driving the pain and what is keeping it going. Most people leave the first appointment understanding their pain for the first time.

  2. Weeks 2 to 4

    Settling the system

    Hands on treatment where it helps, alongside gentle graded movement. The aim is not to chase the pain away but to reduce how reactive the system has become.

  3. Weeks 4 to 8

    Building tolerance

    Progressive loading, matched to what you can currently handle rather than what a protocol says. This is the part that produces lasting change, and the part most treatment skips.

  4. Weeks 8 and beyond

    Back to your life

    Returning to the things you stopped doing, with a plan for the flare ups that will still happen. Knowing how to handle a flare is what stops it becoming another year of pain.

Why the usual route often stalls

What usually happens

  • Ten to fifteen minutes, then a sheet of exercises
  • A different clinician each visit
  • Treatment aimed at wherever it hurts
  • A scan used to explain pain it may not be causing
  • Discharged when the pain dips, not when it holds

What happens here

  • Long enough to take a full history and examine you
  • The same physiotherapist from assessment to discharge
  • Assessment of the whole picture, not the sore area alone
  • Imaging only where it would genuinely change the plan
  • A plan with an end point, and honesty if we cannot help

Common questions

How long is an appointment and how many will I need?
The first appointment is long enough for me to take a full history, examine you and explain what I have found before you leave, rather than a rushed slot. Persistent pain takes longer to shift than a fresh injury and I will be straight with you about that, but you should understand what is keeping it going from the first session. I will give you an honest estimate at the assessment rather than an open ended plan, and if you end up needing fewer sessions than I thought, I will say so.
Do you see people with fibromyalgia?
Yes. Widespread pain conditions need a different approach to a single injury, and a lot of what helps is understanding how the pain system has become more sensitive rather than chasing individual sore areas. We will be honest at the assessment about what physiotherapy can and cannot change.
What makes this different to an NHS pain clinic?
Mainly time and continuity. Appointments are long enough to take a full history and examine you, and you see the same clinician every visit rather than repeating your story. We work alongside NHS care rather than replacing it, and will refer on where that is the right call.
What if I have tried physio before and it did not help?
That is why a lot of people end up here. Usually one of three things happened: the diagnosis was close but not quite right, the plan was never progressed hard enough to change anything, or nothing outside the clinic changed. Working out which of those it was is the first job of the assessment.

See all physiotherapy questions

Get help with persistent pain

Name, number, email and a line about what is going on.

  • No referral needed
  • Evenings until 9pm plus weekends
  • Free 10 minute call if you would rather talk first
  • We will say if physiotherapy is not the right answer

Josh reads every enquiry himself and comes back within a couple of hours.

Find us

The clinic is at 9 Eastwood Meadow in Rainham, with parking directly outside.

BetterMe Physiotherapy

9 Eastwood Meadow
Rainham, Gillingham
ME8 8FA

Parking

Dedicated spaces for patients, with step free access from the car to the treatment room.

Opening hours

Mon to Fri  09:00 to 21:00
Saturday 09:00 to 18:00
Sunday 09:00 to 14:00

Start with a full assessment

One appointment to work out what is keeping the pain going, and a plan built around your life. A free 10 minute call first is fine too.

110+ five star Google reviews  ·  HCPC registered  ·  MACP accredited

Enquire Book